PMO Manager

Job Vacancy

Key purpose of the role

To establish a project governance framework as part of a Project Management Office (PMO) to enable a structured approach to govern projects. This also involves significant stakeholder management including programme and project managers, project sponsors, investors, clients.

The PMO will offer governance, structure, best practice, transparency of information and a single point of reporting and truth and a centralised risk register. It will provide project guidance and direction and a consistency of approach. To provide a central repository for all projects and project information. Key benefits will be insight across competing priorities against finite resources allowing growth, success and the delivery of value. Provide guidance and mentoring to an experienced and competent team of project managers.

Key Accountabilities

The key accountabilities and responsibilities include but are not limited to;

  • Accountable for administration of project delivery, standardisation of processes and governance of all programmes.
  • Provides administrative support for the project management team and standardizes the project-related management processes.
  • Owns the governance process of all programmes.
  • Oversees all projects and programs of the organisation and has accountability for the project resources on all program management activity.
  • Keeps documentation on projects and offers direction and reports on key metrics in the execution of the projects under its governance.
  • Maintains risk and issues log and reporting them to the transformation board.
  • The Collaborating with other department leaders to define, prioritize, and develop projects.
  • Continuous improvement of existing project management office policies and processes.

In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned from time to time by their manager or a senior leader.

Person Specification Overview


  • Significant experience as a project manager with minimum of 3 years managing technical projects and/or working in a senior coordination or Manager role in a Programme Management Office (PMO) function.
  • Detailed knowledge of programme/project management methodologies, tools and techniques, with a record of innovating to resolve problems
  • With minimum supervision, can define and implement control and reporting requirements for medium complexity programmes/projects to maximise benefit/customer profitability and decrease risk/increase opportunities and uncertainty. Can lead the creation of required documentation, logs, and registers, using judgement to flag any concerns arising out of updates and take mitigating or treatment actions.
  • Leads on the creation and maintenance of programme/project documents and supporting processes including:
  • change control, collation of information for change request approval and setting up necessary review meetings.
    • Risks/opportunities and issues logs, including contribution to identification of risks/opportunities and credible, approved mitigation plans.
    • Scope definition and documentation, with an understanding of changes and their impact.
    • Budgeting and financial management tracking information.
    • Required quality assurance, measures and plans.
    • Project reporting at a milestone, status and benefits level
  • Able to interpret and act on progress reports, highlight knock-on effects and escalate where appropriate.
  • Prince 2 Foundation, APMP Partitioner or equivalent
  • Experience within the telecoms industry and fibre networks industry
  • Knowledge of Microsoft Project Professional or similar project management tools including

Skills / Abilities & Relevant Competencies

  • Must be innovative, flexible and adaptable in order to operate effectively within a fast-paced environment with a number of key programmes running simultaneously
  • Adopts a holistic view of the organisation to ensure programme delivery is managed effectively across all workstreams end to end
  • Ability to solve problems and communicate decisions in a creative but measured way
  • Ability to ensure project delivery aligns to key strategic and operational objectives
  • Ability to develop and produce project progress reporting ensuring that it is timely, informative and effective
  • Ability to maintain a balance across all key elements of a project including financial, quality and people and customer expectations
  • Excellent organisational and leadership skills including leading by example to ensure that the correct values and behaviours are embedded in the business
  • Outstanding communication and interpersonal abilities
Salary: Competitive
Location: Chester / Warrington
Deadline: ASAP

Interested? The full job specification can be downloaded at the link below.

To apply, please complete the form below, attaching a covering letter and your CV.