Product Introduction Manager

Job Vacancy

Key purpose of the role

Become part of the Product and Strategy team delivering new products to market and being a leader for change. You will have responsibility for leading on the product change process, planning and governance that successfully delivers product launches. Working to represent and deliver to internal and external customers in operations, sales and customers.

The role is key to the strategic growth of ITS through maximising its revenue and profitable growth potential through quality delivery of change projects that open market growth opportunities.

The role will suit someone who is an experienced product introduction manager or project manager in a communications or related technology business.

Key Accountabilities

Driving cross business change projects that develop a class leading product
Lead project kick-offs and ensure project management principles are applied throughout
Confident in facilitating collaborative working to enable clear requirements, project scoping and resource allocation
Own project governance and escalation process to meet project milestones and minimise scope creep
Track and communicate project progress to stakeholders
Perform ongoing risk management and ensure that appropriate mitigation is implemented
Be responsible for the overall management of change resulting from the implementation of the projects
Be sufficiently technical to have confidence in engaging with networks, systems and operational teams
Have a customer service focus and ensure new products/services are delivered with excellent user experience across quote, order, service delivery, support, change and billing customer journeys.
Develop relationships to enable change and be recognised as an expert in effective change

Person Specification Overview

Skills / Abilities & Relevant Competencies

A project/programme management qualification (PRINCE 2, APM, Agile, etc)
Previous experience in delivering multiple concurrent projects, ensuring deadlines, scope and budgets are maintained.
Previous experience of managing NPI projects, with exceptional knowledge of NPI and other associated processes.
Ability to oversee Waterfall and Agile development processes in order to deliver projects
Ability to influence and communicate with diverse team members
Excellent PC skills with strong knowledge of project planning tools (Microsoft Project, Monday, etc) and collaboration tools like Microsoft Teams.
Dynamic and ambitious in line with ITS own culture and DNA
Collaborator and communicator
Capable of leading teams both direct and virtual
Ability to promote creative problem solving within self and others
Willingness and enthusiasm to succeed in an expanding role
Motivated to make positive change with a continuous improvement mentality

Salary: Competitive

Location: Daresbury (Hybrid)

Deadline: ASAP

Interested? The full job specification can be downloaded at the link below.

To apply, please complete the form below, attaching a covering letter and your CV.

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