Factco found what they were looking for in ITS Technology Group and why they chose to become a Faster Britain partner and subsequently an LCR Connect, Faster Britain partner too.
FactCo, a Liverpool based Fibre & Communication Technology Company delivers to customers across the UK. FactCo understand that in this digital world, Full Fibre Broadband is key for the growth and development of both business and homes.
FactCo have made it their clear mission to provide full fibre broadband to enhance the work and home lives of their customers. Instead of relying on the incumbent providers, FactCo have looked to alternative operators, including ITS, that are building significant footprint, particularly in areas that have been difficult to enter, mainly because of prohibitive costs due to lack of existing infrastructure.
ITS’ Faster Britain network has scaled at pace, and its partner programme has evolved to match, essentially with the new LCR Connect Network which has enabled FactCo to now provide solutions for customers in their own home area, that would have otherwise struggled to access Gigabit capable services.
“Becoming a Faster Britain and then LCR Connect partner, has had many benefits for our business. The flexibility of working with a reliable partner who really understands our business, that we can grow alongside and who want to help find solutions, is key to helping us achieve our mission.
For example, ITS will work with us to build projects and find and create solutions, where initially there are obstacles.
The ITS partner portal API was easy to integrate, and we can self-serve quote and order connectivity solutions, making everyone’s life a little easier. One of the key benefits of working with ITS is that we get a professional service with a personal touch, this includes our own dedicated Account Manager that we can direct any questions to.
ITS offers us flexibility in terms of contract lengths and pricing structures. ITS have ‘on-net’ presence meaning we can cater for customers with time-sensitive demands and ultimately provide additional services off the back of these initial circuits, due to the strong relationship that is built by getting things done quickly for them.
This is what a partnership ‘should’ look like and we do actually feel like a partner of ITS in the true sense of the word.
Lee Murphy, CEO at FactCo
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As Chief Sales Officer, Dave leads the sales strategy at ITS, driving growth and strengthening customer relationships. Overseeing commercial success across Partner Markets, Public Sector and Major Business, Dave uses his 20 years of telecoms experience to build high-performing teams and deliver innovative solutions that meet market demands.
Previously, Dave held senior roles at Virgin Media Business, leading successful teams in various market segments.
Kevin leads the Strategy team in ITS, comprising the core functions of network Investment (including M&A), regulation, public affairs, product management and marketing. With over 4 years’ experience within the leadership team of ITS, Kevin has played a pivotal role in shaping the business direction as it has grown to be a leading provider of B2B wholesale connectivity.
Prior to ITS, Kevin has a long background in the industry, having held senior positions in BT, Virgin Media, KCOM and NTT – as well as a period spent in consultancy.
Claire is the People and Culture Director for ITS, responsible for ensuring we provide a great place to work, with amazing people who are happy, productive, and engaged.
A CIPD qualified HR professional with previous industry experience at Amey, as well as more recent experience in a number of small businesses, Claire is passionate about putting people first in order to grow the business.
Mike is responsible for all technical, operations, customer service and security within ITS. Using his degree in Electrical and Electronic Engineering, and MBA from Manchester Business School, Mike focuses on how ITS can introduce and support complex solutions designed to create customer-focused teams that ensure exceptional experience. On top of his extensive career history spanning TalkTalk, Hyperoptic and Fibre Nation, Mike is a Chartered Engineer and Fellow of the IET.
Charlie leads ITS’s end-to-end operational delivery, with a focus on service excellence and delivering an outstanding experience for both partners and their business customers. His appointment will help build on the company’s strong foundations – driving transformation, quality, and innovation and using them as key enablers of continued growth.
Daren is a dynamic leader who drives the strategy, growth and direction of ITS. Daren has significant utility / telecoms sector experience and has held several board-level leadership and advisory positions for a number of organisations including Severn Trent Water and BT. He served on the Board of Openreach, where he held executive responsibilities as Director of the Customer Service Division, Director for Field Engineering then latterly serving as Managing Director of the Business Division.
Daren also regularly advises and collaborates with government and other regulatory / telecoms bodies on sector-related issues. His in-depth knowledge and understanding of the requirements of operators and high capacity data users, through his vast experience across the industry, mean that ITS is thriving under his leadership
Kevin leads our board and is responsible for giving strategic advice and counsel, as well as attracting and driving investment. Kevin is recognised as one of the most successful leaders of his generation, having led iconic brands such as Porsche, Lamborghini and BMW. A highly experienced serial entrepreneur and private equity chairman, he has led multi-billion-pound global organisations; and also founded startups such as Epyx Limited, building it up to become the market leader for automotive e-commerce solutions.
Kevin has received multiple accolades; highlights include making the ‘UK’s top 40 leaders under 40’ list, chairing the ‘best UK private equity investment of the year’, and being a founder of award-winning start-up companies across the globe.