Social Value
Future of ITS Daren Baythorpe

Making an impact with ITS

Social Value is the difference we make in society through our activity. At ITS, we strive to make a positive impact on the communities in which we operate, on the people we work with, and on the environment we live in.

Our Social Value strategy is something we’re incredibly passionate about, and lays out our approach to Corporate Social Responsibility. At ITS, this is made up of three key pillars:

  • ITS People
  • ITS in the Community
  • ITS for the Planet


Prioritising digital inclusion, tackling inequalities and our environmental impact are all key when it comes to giving back to the communities we work in.

ITS Technology Group partners with InnovateHer to champion the next generation in Telecommunications.

Our Social Value Projects:

ITS People

We value our employees, and ensure this is reflected in our people policies and benefits. These include:


  • Flexible working
  • A comprehensive Employee Assistance Programme
  • Mental health training and mental health first aiders
  • Modern offices with free snacks & drinks
  • Free period products
  • Training and development opportunities
  • A fantastic recognition and rewards programme


In addition to this, each member of the ITS team gets one paid volunteer day each year to support a cause they are passionate about.

Interested in working for ITS

To learn more about working at ITS, take a look at our latest vacancies and apply here!

Inca Win (35)

ITS in the Community

The communities we work with and serve are the reason we can do the incredible work we do. We’re committed to giving back locally when we can, and to build up these communities in many different ways: 

Access to full fibre broadband

Through our joint venture LCR Connect, we’re connecting selected Community Hubs in the Merseyside area, giving them access to a full fibre broadband connection, for free.

We support skills and employment programmes such as Learn to Work through St Helen’s Chamber as well as being a signatory of the Liverpool City Region Fair Employment Charter.

We’ve partnered with Innovate Her, a charity whose aim is to get girls and non-binary teens ready for the tech industry. We sponsor 3 schools and support them through careers events, inspiring assemblies and other initiatives.

We volunteer through the Career Connect Give an Hour scheme. This includes conducting mock interviews, attending careers fairs, facilitating ask the employer events and many more.


ITS for the Planet

We only have one planet, and it’s our responsibility to take care of it. ITS are passionate about reducing our environmental impact in any way we can, and implementing policies to protect the world around us.

  • We work with businesses, local authorities and partners to extend our Faster Britain network utilising existing infrastructure wherever possible
  • We’re committed to leading on reuse wherever possible
  • We’re working on our Carbon Plan for this year. This prioritises carbon reduction and positive action

Interested in learning more?

To learn more about Social Value at ITS and our commitment to our Social Value strategy, please don’t hesitate to get in touch with our team.

ITS Network Dig Site

The Importance of our Social Value Strategy

At ITS, Social Value and Corporate Social Responsibility are about more than just optics – they’re the foundation on which we build our business.

From the individuals who make up our expert team, to those in the communities doing amazing work, we’re supported every day by brilliant people. We couldn’t do what we do without the hard work, dedication, and commitment of many different parties, which is why it is so important for us to give back.

We’re committed to treating the people and places around us with respect and care, not only because it helps facilitate incredible work and safeguard the continuous improvement we are committed to, but because it’s just the right thing to do.