Partner Portal

Author: ITS Insights

ITS has been shortlisted for a UK Customer Experience Award (UK CXA) 

UKCXA

We’re delighted to announce that ITS has been shortlisted for a UK Customer Experience Award (UK CXA) in the Best ESG (Environmental, Social and Governance) category. This recognition is a testament to the meaningful progress we’re making to build a sustainable, inclusive, and responsible business. Our ESG journey is rooted in action, from cutting carbon emissions and expanding digital access, to […]

Expanding Network Autonomy with Dark Fibre

As data volumes soar and emerging technologies demand ever-lower latency, dark fibre has stepped into the spotlight—not as a new innovation, but as a critical enabler for tomorrow’s networks. This blog explores the evolving strategic value of dark fibre in supporting high-performance, cloud-dependent, and AI-driven applications. Going beyond the basics, we unpack the operational and commercial benefits of dark fibre deployments and how ITS empowers operators to harness this infrastructure for scalable, future-ready growth.

How Connectivity Enables Greener Data Centres

Bridging ESG Goals with Infrastructure That Performs Telecoms carbon footprint is under growing scrutiny, with Data Centres at the heart of this due to extreme cooling requirements. This is only exacerbated by the projected growth in electricity demand from Data Centres, expected to rise to over 35 TWh by 2050. However, ensuring that Data Centres […]

ITS and Zen Internet enter strategic agreement for channel and B2B expansion

ITS has entered into a strategic agreement with Zen Internet, one of the UK’s leading independent Internet Service Providers. The collaboration sees Zen leveraging ITS’s extensive full fibre footprint to offer business-grade connectivity in new geographies further enhancing Zen’s footprint, providing access to a broader range of business-grade connectivity solutions. The agreement unlocks two new […]

ITS Backs Record-Breaking Pacific Row in Support of The Lewis Moody Foundation

ITS is proud to sponsor one of 2025’s most ambitious endurance expeditions – a world record attempt to row the Pacific Ocean, led by our Chairman, Kevin Gaskell. On 8th June 2025, Kevin and the Ocean5 crew will set off from Monterey, California, in a bid to break the current world record for rowing the […]

ITS first in UK to trial 50G-PON for business

ITS has become the first UK provider to successfully trial the delivery of dedicated internet access services over 50G-PON in both lab conditions and a live business customer environment.

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ITS Daresbury
Warrington WA4 4GE

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Paolo Benedetto
Paolo Benedetto
Chief Financial Officer

Paolo leads the finance function of ITS as Chief Financial Officer – playing a key role in steering the business, shaping strategy and long-term value creation. Paolo brings significant experience from high-growth, founder-led and private equity-backed companies, particularly in FMCG, infrastructure and industrial markets. He has played a leading role in helping scale multiple organisations from tens of millions to hundreds of millions in revenue through organic, acquisitional, and operational growth initiatives resulting in many successful major business exits.

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Gordon Riddell
Strategic Planning & Insight Director

Gordon Riddell is ITS Business Planning Director who leads our Business Intelligence function. A strategic planning expert with a deep passion for driving transformation, Gordon focuses on driving customer-centric action across the organisation through data and analytics. With experience spanning utilities, telecoms, retail, public sector, and automotive industries, he brings a wealth of insight into workforce management, forecasting, demand planning, and operational performance. Gordon has led planning and transformation initiatives across both private and public sectors, supporting investment readiness, digital evolution, and large-scale infrastructure rollouts. His expertise lies in turning complex data into actionable intelligence, enabling businesses to optimise field operations, contact centres, and back-office functions for long-term success.

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Dave Ferry
Chief Sales Officer

As Chief Sales Officer, Dave leads the sales strategy at ITS, driving growth and strengthening customer relationships. Overseeing commercial success across Partner Markets, Public Sector and Major Business, Dave uses his 20 years of telecoms experience to build high-performing teams and deliver innovative solutions that meet market demands.

Previously, Dave held senior roles at Virgin Media Business, leading successful teams in various market segments.

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Kevin McNulty
Strategy Director

Kevin leads the Strategy team in ITS, comprising the core functions of network Investment (including M&A), regulation, public affairs, product management and marketing. With over 4 years’ experience within the leadership team of ITS, Kevin has played a pivotal role in shaping the business direction as it has grown to be a leading provider of B2B wholesale connectivity.

Prior to ITS, Kevin has a long background in the industry, having held senior positions in BT, Virgin Media, KCOM and NTT – as well as a period spent in consultancy.

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Claire Davies
People & Culture Director

Claire is the People and Culture Director for ITS, responsible for ensuring we provide a great place to work, with amazing people who are happy, productive, and engaged.

A CIPD qualified HR professional with previous industry experience at Amey, as well as more recent experience in a number of small businesses, Claire is passionate about putting people first in order to grow the business.

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Mike Goodwin
Chief Technology Officer

Mike is responsible for all technical, operations, customer service and security within ITS. Using his degree in Electrical and Electronic Engineering, and MBA from Manchester Business School, Mike focuses on how ITS can introduce and support complex solutions designed to create customer-focused teams that ensure exceptional experience. On top of his extensive career history spanning TalkTalk, Hyperoptic and Fibre Nation, Mike is a Chartered Engineer and Fellow of the IET.

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Charlie Versi
Chief Operating Officer

Charlie leads ITS’s end-to-end operational delivery, with a focus on service excellence and delivering an outstanding experience for both partners and their business customers. His appointment will help build on the company’s strong foundations – driving transformation, quality, and innovation and using them as key enablers of continued growth.

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Daren Baythorpe
Chief Executive Officer

Daren is a dynamic leader who drives the strategy, growth and direction of ITS. Daren has significant utility / telecoms sector experience and has held several board-level leadership and advisory positions for a number of organisations including Severn Trent Water and BT. He served on the Board of Openreach, where he held executive responsibilities as Director of the Customer Service Division, Director for Field Engineering then latterly serving as Managing Director of the Business Division.

Daren also regularly advises and collaborates with government and other regulatory / telecoms bodies on sector-related issues. His in-depth knowledge and understanding of the requirements of operators and high capacity data users, through his vast experience across the industry, mean that ITS is thriving under his leadership

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Kevin Gaskell
Chairman

Kevin leads our board and is responsible for giving strategic advice and counsel, as well as attracting and driving investment. Kevin is recognised as one of the most successful leaders of his generation, having led iconic brands such as Porsche, Lamborghini and BMW. A highly experienced serial entrepreneur and private equity chairman, he has led multi-billion-pound global organisations; and also founded startups such as Epyx Limited, building it up to become the market leader for automotive e-commerce solutions.

Kevin has received multiple accolades; highlights include making the ‘UK’s top 40 leaders under 40’ list, chairing the ‘best UK private equity investment of the year’, and being a founder of award-winning start-up companies across the globe.

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