Property Damage from ITS Work – How to make a claim 

If work carried out by ITS Technology Group has caused damage to your property, we apologise for the inconvenience. To file a claim: 

• Email: Send your claim details to [email protected], including your full name, contact information, a description of the damage, and any supporting photos or documentation or complete the claims form below.

Report Issues with ITS Technology Group Equipment 

At ITS Technology Group, we’re committed to maintaining a reliable and secure network. If you spot any damage, vandalism, or unsafe equipment, your feedback helps us respond quickly and prevent service interruptions. 

Please report issues such as: 

• Damaged or exposed underground cables, particularly from construction or excavation 
• Loose or hanging cables from poles or infrastructure 
• Vandalised or damaged street cabinets (including graffiti or unsecured doors) 
• Unsafe situations at active work sites 

Confirm It’s Our Equipment 

Before submitting a report, please check to make sure the equipment belongs to ITS Technology Group. This will help ensure that your report reaches the right team. 

What We Don’t Handle 

Our team is dedicated to resolving equipment-related issues. If your concern relates to service problems, billing, or other non-equipment matters, please contact your service provider directly for support. ase contact your service provider directly for support.