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ITS appoints Graeme Couturier as Chief Financial Officer

Graeme CouturierITS appoints Graeme Couturier as Chief Financial Officer

ITS has appointed Graeme Couturier as Chief Financial Officer, as the company continues its next phase of growth.

The appointment reflects the company’s continued focus on building the leadership capability required to support long-term growth.

Graeme brings more than 25 years’ leadership experience across telecoms and technology, working with fast-growing, private equity-backed and listed businesses. His sector expertise, particularly in connectivity and infrastructure, will be a strong addition as ITS continues to grow within an evolving market.

Most recently, he served as Group CFO at M247, where he led a number of key initiatives including a refinancing process, operational improvements and the sale of the UK business. He has also held previous CFO roles supporting growth in recurring revenue and successful fundraising processes.

He has significant experience leading businesses through growth, refinancing and transformation programmes, with a strong track record of improving performance and supporting long-term value creation. In his new role, Graeme will lead ITS’s finance and commercial functions.

Daren Baythorpe, CEO of ITS, said:

“Graeme brings deep sector experience and a strong track record of leading businesses through growth and change. His understanding of connectivity infrastructure and capital-intensive environments will be hugely valuable as we continue to grow and invest in the business.

“This is an important appointment for us and further strengthens our leadership team for the next phase of the company’s development.”

Graeme Couturier said:
“I’m delighted to be joining ITS. The company has built a strong reputation for delivering high-quality connectivity solutions and has a clear platform for continued growth.

“I’m looking forward to working with the team to support the next stage of the company’s development and long-term success.”

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ITS Daresbury
Warrington WA4 4GE

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Paolo Benedetto
Paolo Benedetto
Chief Financial Officer

Paolo leads the finance function of ITS as Chief Financial Officer – playing a key role in steering the business, shaping strategy and long-term value creation. Paolo brings significant experience from high-growth, founder-led and private equity-backed companies, particularly in FMCG, infrastructure and industrial markets. He has played a leading role in helping scale multiple organisations from tens of millions to hundreds of millions in revenue through organic, acquisitional, and operational growth initiatives resulting in many successful major business exits.

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Gordon Riddell
Strategic Planning & Insight Director

Gordon Riddell is ITS Business Planning Director who leads our Business Intelligence function. A strategic planning expert with a deep passion for driving transformation, Gordon focuses on driving customer-centric action across the organisation through data and analytics. With experience spanning utilities, telecoms, retail, public sector, and automotive industries, he brings a wealth of insight into workforce management, forecasting, demand planning, and operational performance. Gordon has led planning and transformation initiatives across both private and public sectors, supporting investment readiness, digital evolution, and large-scale infrastructure rollouts. His expertise lies in turning complex data into actionable intelligence, enabling businesses to optimise field operations, contact centres, and back-office functions for long-term success.

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Dave Ferry
Chief Sales Officer

As Chief Sales Officer, Dave leads the sales strategy at ITS, driving growth and strengthening customer relationships. Overseeing commercial success across Partner Markets, Public Sector and Major Business, Dave uses his 20 years of telecoms experience to build high-performing teams and deliver innovative solutions that meet market demands.

Previously, Dave held senior roles at Virgin Media Business, leading successful teams in various market segments.

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Kevin McNulty
Strategy Director

Kevin leads the Strategy team in ITS, comprising the core functions of network Investment (including M&A), regulation, public affairs, product management and marketing. With over 4 years’ experience within the leadership team of ITS, Kevin has played a pivotal role in shaping the business direction as it has grown to be a leading provider of B2B wholesale connectivity.

Prior to ITS, Kevin has a long background in the industry, having held senior positions in BT, Virgin Media, KCOM and NTT – as well as a period spent in consultancy.

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Claire Davies
People & Culture Director

Claire is the People and Culture Director for ITS, responsible for ensuring we provide a great place to work, with amazing people who are happy, productive, and engaged.

A CIPD qualified HR professional with previous industry experience at Amey, as well as more recent experience in a number of small businesses, Claire is passionate about putting people first in order to grow the business.

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Mike Goodwin
Chief Technology Officer

Mike is responsible for all technical, operations, customer service and security within ITS. Using his degree in Electrical and Electronic Engineering, and MBA from Manchester Business School, Mike focuses on how ITS can introduce and support complex solutions designed to create customer-focused teams that ensure exceptional experience. On top of his extensive career history spanning TalkTalk, Hyperoptic and Fibre Nation, Mike is a Chartered Engineer and Fellow of the IET.

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Charlie Versi
Chief Operating Officer

Charlie leads ITS’s end-to-end operational delivery, with a focus on service excellence and delivering an outstanding experience for both partners and their business customers. His appointment will help build on the company’s strong foundations – driving transformation, quality, and innovation and using them as key enablers of continued growth.

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Daren Baythorpe
Chief Executive Officer

Daren is a dynamic leader who drives the strategy, growth and direction of ITS. Daren has significant utility / telecoms sector experience and has held several board-level leadership and advisory positions for a number of organisations including Severn Trent Water and BT. He served on the Board of Openreach, where he held executive responsibilities as Director of the Customer Service Division, Director for Field Engineering then latterly serving as Managing Director of the Business Division.

Daren also regularly advises and collaborates with government and other regulatory / telecoms bodies on sector-related issues. His in-depth knowledge and understanding of the requirements of operators and high capacity data users, through his vast experience across the industry, mean that ITS is thriving under his leadership

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Kevin Gaskell
Chairman

Kevin leads our board and is responsible for giving strategic advice and counsel, as well as attracting and driving investment. Kevin is recognised as one of the most successful leaders of his generation, having led iconic brands such as Porsche, Lamborghini and BMW. A highly experienced serial entrepreneur and private equity chairman, he has led multi-billion-pound global organisations; and also founded startups such as Epyx Limited, building it up to become the market leader for automotive e-commerce solutions.

Kevin has received multiple accolades; highlights include making the ‘UK’s top 40 leaders under 40’ list, chairing the ‘best UK private equity investment of the year’, and being a founder of award-winning start-up companies across the globe.

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