Our response to Coronavirus

COVID-19 response

We recognise that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty.

Our commitment to our partners and customers

I want you to know you have our commitment to continue providing you with the products and services you depend on. Meeting that responsibility day in and day out, in any environment, is our primary focus.

In response to the current situation, we’ve implemented our business continuity plan — which covers all areas of business operations at every ITS site — and have taken actions to ensure continued service.

Our commitment to our staff

First and foremost, our plan ensures the health and safety of our employees, so we can continue to deliver and support the products and services you count on. Considering the most recent news and announcements from the World Health Organization (WHO), the UK Government and Public Health England, we have mobilised our remote working policy, meaning all ITS employees can carry out their day-to-day duties from home.

These precautionary measures have been taken to limit the potential spread of the virus, to support our employees in this challenging time and to ensure we maintain our ability to serve you for the long term.

Our leadership team remains vigilant and is monitoring the situation in real time and responding rapidly as conditions evolve.

If you have any questions, please contact your account manager directly.

Many thanks

Daren Baythorpe and the ITS Team

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