Products & Services
Products Portfolio
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Internet Access

ITS is an Internet Service Provider offering business grade Internet connectivity. All our Internet Access products is based on full Fibre to the Premises (FTTP) that delivers more reliable connectivity than older access technologies like copper based ADSL. ITS Internet Access product offerings are:

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Our Dedicated Internet Access (DIA) solution delivers uncontended, guaranteed and symmetrical bandwidth for customers needing the assurance of bandwidth, availability and service of an ‘always on’ leased line solution. Why compromise on your internet access if your business relies on digital interactions for business markets or for customer engagement? FibreBright is the solution designed to support your current and future needs.

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Our solution for customers looking for a connectivity package that is designed to meet their business needs for burstable connectivity. With fully symmetrical upload and download speeds utilising our XGS-PON-enabled network footprint, FibreLight offers guaranteed bandwidth for normal day-to-day operation but with bursting built in to deal with those moments where you need that additional boost of bandwidth. This means customers get the best of both worlds with guaranteed performance that flexes to meet demands of busy periods. So, for cost effective, gigabit capable, internet connectivity look no further than FibreLight.

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The ideal entry-level solution for smaller-scale businesses that require an immediate copper alternative. Fully gigabit capable with a range of download speeds from 80Mbps to the full 1Gbps, FibreOne offers ITS partners the ability to expand their product offering to smaller sites with growth potential that would benefit from the reliability of fibre connectivity now.

Asymmetric upload and download support the growing use of business applications and faster data retrieval from the cloud. ITS offers value-added services add-ons to tune the service to your needs, enhancing your connectivity’s reliability and resilience.

Cost-effective, gigabit capability with reliable FTTP connectivity to move away from outdated FTTC solutions.

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Wholesale Ethernet

ITS provides high quality Wholesale Ethernet services that enable Partners looking to extend their coverage using Layer 2 ethernet connectivity for transparent connectivity that supports the overlaying of additional services. We offer the following ITS ethernet access products which can be presented to partners at a designated Network to Network (NNI) location, enabling multiple connections to be presented. NNI Resilience and Ethernet Point to Point circuits are also options available for our Layer 2 partners. Wholesale Ethernet products for ITS are:

FibreBright Wholesale

Providing Ethernet leased line connectivity with uncontended, symmetrical bandwidth with business grade service.

Providing an FTTP broadband solution that provides a level of guaranteed bandwidth (or Committed Information Rate) with an ability to burst to a defined Peak Information Rate as a layer 2 service. This product supports Layer 2 partners wanting to deliver business grade FTTP solutions to their customers.

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Value Added Services

ITS offers a suite of wrap around services developed to boost our connectivity product portfolio. These value-add services are designed to simplify the procurement process for our Faster Britain approved partners helping them to win more business. Accessed through our Partner Portal, the following add-ons are available:

Enhanced Business Care

Available with our FibreOne and FibreLight products, customers can now upgrade from UK business-hour 24-hour fault fix support to a 24/7/365 support hours, and same-day fault fix target within 6 hours.

Provides a simple way to build in protection from potential downtime using a roaming SIM that picks up the strongest signal strength from the three leading mobile networks.

We provide a managed service wrap using Single order Generic Ethernet Access (SoGEA), or a full fibre to the premise (FTTP) broadband backup connection via a trusted ITS partner to ensure high throughput failover options for business continuity.

The ‘copper switch off’ is fast approaching meaning that land-line telephony will soon be relegated to the history books. With the move to Voice over IP (VoIP) solutions, our voice prioritisation add-on ring fences bandwidth to ensure quality of service when an end-user is using the same connection for both their voice and data traffic.

Additional fixed IPv4 addresses for customer’s running more than one internet facing service.

For complex or multi-site connectivity projects: providing partners with a dedicated project manager from our highly skilled team to take care of every aspect of end-to-end planning, delivery, and reporting until completion of the project.

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Infrastructure Services

ITS delivers dedicated infrastructure services from bespoke networks (for other carriers, mobile networks or data centres), to dark fibre (for organisations wishing to manage their own connectivity) and private networks.

Access Connect | Point to point dark fibre connections to your customer's premises

Access Connect provides a single, point to point, dark fibre connection between a service provider’s point of presence (PoP) either within a BT Exchange or Data Centre and its customer’s premises.

The connection is established using our spine and spur fibre network and is available at premises situated within 100m of our fibre spines.

Features

  • Unrestricted – Access Connect offers a dedicated passive point to point dark fibre connection that is uncontended and symmetrical. It presents service providers with an opportunity to extend their Layer 2 and Layer 3 services unrestricted, from their PoP to their customer’s premises using active technology of their choice.
  • Single or multi-tenant – Access Connect provides service providers with a cost effective future proof bearer service that enables them to connect single or multiple customers within the same building.
  • Secure and reliable – Backed by a 24 x 7 NOC and an 8-hour repair SLA.
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A shared or dedicated, single or multi-fibre, connection between existing carrier network nodes. Carrier Connect can be used to extend the network of a single carrier or interconnect the networks of multiple carriers.

Features

  • Custom built – Designed and built to meet specific diversity and low latency requirements.
  • Secure and reliable – Uses deep level ducting and all joints are established within separate stand-off chambers. Comprehensive asset inventory greatly reduces the risk of ducts being damaged by developers, backed by a 24 x 7 NOC and an 8-hour repair SLA.
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A shared or dedicated, single or multi-fibre, connection between Data Centres and/or carrier network nodes.

We work closely with Data Centre operators to create passive, carrier neutral Points of Presence within their sites. Once established, we can significantly reduce the time and costs for carriers and hyperscalers wishing to establish a presence within the Data Centres.

Features

  • Custom built – Designed and built to meet the specific diversity and security requirements of each Data Centre operator.
  • Flexible – Passive Point of Presence can be extended anywhere within the campus via cross connects. Additional fibres can be commissioned within days.
  • Secure and reliable – Uses deep level ducting and all joints are established within separate stand-off chambers. Comprehensive asset inventory greatly reduces the risk of being compromised by developers – Backed by a 24 x 7 NOC and an 8-hour repair SLA.

Small Cell Connect provides a single, point to point, dark fibre connection between a mobile operator’s Baseband Unit (BBU) Hotel or aggregation node and the street furniture supporting the connected Remote Radio Units (RRU).

The connection is established using our spine and spur fibre network and is available at sites situated within 100m of our fibre spines.

Features

  • Unrestricted – Small Cell Connect offers a dedicated passive point to point dark fibre connection that is uncontended and symmetrical. It is ideally suited to meet the high bandwidth and low latency fronthaul requirements of Cloud RAN architectures.
  • Compact – Its small footprint makes it ideal for space constrained doner structures such as lighting columns Multi-fibre options enable multiple operators to be supported from a single structure.
  • Secure and reliable – Backed by a 24 x 7 NOC and an 8-hour repair SLA.

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