FactCo need reliability, honesty, great communication and service from their connectivity partners. These are pivotal for FactCo with any partnership.
Factco found what they were looking for in ITS Technology Group and why they chose to become a Faster Britain partner and subsequently an LCR Connect, Faster Britain partner too.
Join our partner programme
Whether you are an ISP, network operator, or want to resell a network service, we can help you expand your footprint with outstanding service and value as standard.
We support UK channel partners, helping them win in the market through commercial innovation and our Faster Britain full fibre roll out.
Hard to Reach Areas
FactCo, a Liverpool based Fibre & Communication Technology Company delivers to customers across the UK. FactCo understand that in this digital world, Full Fibre Broadband is key for the growth and development of both business and homes.
FactCo have made it their clear mission to provide full fibre broadband to enhance the work and home lives of their customers. Instead of relying on the incumbent providers, FactCo have looked to alternative operators, including ITS, that are building significant footprint, particularly in areas that have been difficult to enter, mainly because of prohibitive costs due to lack of existing infrastructure.
A True Partnership in every sense of the word
ITS’ Faster Britain network has scaled at pace, and its partner programme has evolved to match, essentially with the new LCR Connect Network which has enabled FactCo to now provide solutions for customers in their own home area, that would have otherwise struggled to access Gigabit capable services.
“Becoming a Faster Britain and then LCR Connect partner, has had many benefits for our business. The flexibility of working with a reliable partner who really understands our business, that we can grow alongside and who want to help find solutions, is key to helping us achieve our mission.
For example, ITS will work with us to build projects and find and create solutions, where initially there are obstacles.
The ITS partner portal API was easy to integrate, and we can self-serve quote and order connectivity solutions, making everyone’s life a little easier. One of the key benefits of working with ITS is that we get a professional service with a personal touch, this includes our own dedicated Account Manager that we can direct any questions to.ITS offers us flexibility in terms of contract lengths and pricing structures. ITS have ‘on-net’ presence meaning we can cater for customers with time-sensitive demands and ultimately provide additional services off the back of these initial circuits, due to the strong relationship that is built by getting things done quickly for them.
This is what a partnership ‘should’ look like and we do actually feel like a partner of ITS in the true sense of the word.
Lee Murphy, CEO at FactCo
